Privacy Policy
Hello Blue Productions (“we,” “us,” or “our”) is committed to protecting the privacy and security of the personal information of individuals who visit our website and use our video production services. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you agree to the terms and conditions of this Privacy Policy. This Policy applies to all your dealings with us, whether in person, or via telephone, email, correspondence or our website.
Collection of Personal Information
1.1 Personal Information: We may collect personal information from you, such as your name, email address, phone number, and billing information, when you voluntarily provide it to us during the course of using our website or services. We may also collect additional information that you choose to provide to us, such as project details, preferences, and other relevant information required for video production. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
Use of Information
2.1 We may use the information we collect for the following purposes:
To provide and improve our video production services.
To respond to your inquiries, requests, and comments.
To process payments and send invoices related to our services.
To communicate with you about our services, updates, and promotions.
Disclosure of Information
3.1 We may disclose your personal information to third parties in the following circumstances:
To our trusted service providers who assist us in operating our website and providing our services. These third-party service providers are contractually bound to keep your information confidential and secure.
To comply with applicable laws, regulations, or legal processes.
To protect the rights, property, or safety of Hello Blue Productions, our users, or others.
With your consent or at your direction, including when you choose to share your information with third-party platforms or websites.
Data Retention and Security
4.1 Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
4.2 We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed as 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights and Choices
5.1 You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. If you would like to exercise any of these rights, please contact us using the information provided in Section 7.
5.2 You may choose to opt out of receiving promotional communications from us by following the instructions provided in those communications.
Contact Us
7.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our practices concerning your personal information, please contact us at:
Hello Blue Productions
Changes to this Privacy Policy
8.1 We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy by posting the revised version on our website or by other means of communication. Your continued use of our website or services following the posting of changes will constitute your acceptance of those changes.
